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Privacy Policy
Platinum Interiors Limited
Last updated: 28/05/2026
This Privacy Notice explains how Platinum Interiors Limited ('we', 'us', or 'our') collects, uses, and protects your personal information when you:
- visit our website at https://design.platinuminteriors.gg or any website of ours that links to this notice; or
- contact us or engage with us in relation to our services, marketing, or events.
This notice is provided in accordance with sections 12 and 13 of the Data Protection (Bailiwick of Guernsey) Law, 2017 ('the Law').
If you have any questions, please contact us at [email protected].
1. Who We Are
Data controller: Platinum Interiors Limited
Address: Saint Clair Hill, St Sampsons, Guernsey GY2 4DS
Email: [email protected]
Website: design.platinuminteriors.gg
2. What Information We Collect
Information you give us
When you contact us or enquire about our products and services, we may collect:
- your name
- your phone number
- your email address.
Information collected automatically
When you visit our website, we automatically collect technical and usage information. This does not directly identify you, but may include:
- your IP address
- browser type and version
- device type, operating system, and settings
- pages viewed, links clicked, and time spent on pages
- referring website addresses
- approximate location (derived from IP address).
We collect this information through server log files and cookies and similar tracking technologies. See Section 5 for details.
Special category data
We do not process any special category data (as defined in Schedule 3 of the Law) about you.
Information from third parties
We do not collect personal information about you from third parties.
3. How We Use Your Information
We use your personal information for the following purposes:
- To deliver personalised advertising and marketing content tailored to your interests.
- To measure the effectiveness of our marketing and promotional campaigns.
- To maintain the security and proper operation of our website.
- To comply with our legal obligations (for example, responding to a lawful request from a regulatory body or law enforcement).
- To protect the vital interests of any individual in urgent or emergency circumstances.
4. Our Legal Bases for Processing
The Law requires us to have a lawful basis for each purpose for which we process your personal information (section 10 and Schedule 2 of the Law). We rely on the following:
Consent
Where we have asked for your permission, we process your information on the basis of your consent. You may withdraw consent at any time, see Section 11.8 below.
Legitimate interests
We process certain information because we have a legitimate business interest to do so, and that interest is not overridden by your rights. Specifically:
- to deliver and improve personalised advertising content relevant to users of our website; and
- to support and measure the effectiveness of our marketing activities.
Legal obligation
We may process your information where necessary to comply with a legal obligation, such as cooperating with a regulator, law enforcement body, or court.
5. Cookies and Tracking Technologies
We use cookies and similar technologies (such as web beacons and pixels) to collect information when you visit our website. These help us:
- keep the website secure and operational;
- remember your preferences;
- understand how visitors use the site (analytics); and
- display advertising relevant to your interests.
We also allow third-party providers,including Google Analytics,to place cookies on our website for analytics and advertising purposes. Google Analytics Remarketing is enabled, which means your browsing behaviour on our site may be used to show you tailored advertisements on other websites.
To opt out of Google Analytics tracking, visit https://tools.google.com/dlpage/gaoptout. You can also manage Google advertising preferences at Ads Settings or opt out via optout.networkadvertising.org.
You can set your browser to refuse or delete cookies, but this may affect the functionality of our website. For full details of the cookies we use, please see our Cookie Notice.
6. Who We Share Your Information With
We share your personal information only where necessary, with:
Service providers and processors
We use third-party companies that process data on our behalf, including providers of:
- advertising networks
- data analytics services
- order fulfilment services
- sales and marketing tools
- social media platforms.
These providers act on our instructions, are bound by contract to protect your data, and may not use it for their own purposes.
Business partners
We may share your information with trusted business partners to offer you relevant products, services, or promotions.
Business transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
Legal disclosures
We may disclose your information where required by law, court order, or to protect the rights and safety of any person.
7. Transfers Outside the Bailiwick
Transfers to authorised jurisdictions
Some of our service providers are based in countries that are authorised jurisdictions for data transfers (as listed by the ODPA), such as EU member states. We transfer data to these countries in reliance on their authorised status.
Transfers to unauthorised jurisdictions
Certain service providers,including Google (Google Analytics) and some advertising network and social media providers,are based in the United States or other countries that are not authorised jurisdictions under the Law. Where such transfers occur, we ensure an appropriate safeguard is in place.
8. How Long We Keep Your Information
We keep your personal information only for as long as is necessary for the purposes set out in this notice, or as required by law.
We will not keep your personal information for longer than 2 years from the date of our last interaction with you, unless a longer period is required by law (for example, for tax or accounting purposes).
When your information is no longer needed, we will delete or anonymise it securely. If immediate deletion is not possible (for example, where data is held in backup archives), we will isolate it from further processing until it can be deleted.
9. How We Keep Your Information Safe
We have implemented appropriate technical and organisational security measures to protect your personal information against unauthorised access, loss, or disclosure.
No internet transmission or electronic storage system is completely secure. While we do our best to protect your data, we cannot guarantee absolute security. You access our website at your own risk and should do so only from a secure environment.
If you become aware of a potential security incident affecting your data, please contact us at [email protected].
10. Children
Our website and services are not directed at children under 18. We do not knowingly collect personal information from anyone under 18. If we discover that we have inadvertently collected data from a child under 18, we will delete it promptly.
If you believe we may hold data about a child under 18, please contact us at [email protected].
11. Your Rights
The Law gives you 10 specific rights over your personal data. These are explained below. To exercise any of them, contact us using the details in Section 14.
We will respond to your request within one month (or inform you if we need longer, up to a maximum of three months in complex cases). There is no charge for exercising your rights.
1. Right to information (sections 12 & 13 of the Law). You have the right to be told how we use your personal data, which is what this Privacy Notice does.
2. Right of access (section 15 of the Law). You have the right to request a copy of the personal data we hold about you and to receive information about how we process it. This is commonly called a Subject Access Request.
3. Right to object to direct marketing (section 17 of the Law). You have an unconditional right to object to your personal data being used for direct marketing at any time. We will stop immediately.
4. Right to object to processing on public-interest or legitimate-interests grounds (section 18 of the Law). Where we process your data on the basis of legitimate interests, you may object. We will stop unless we can demonstrate compelling legitimate grounds that override your interests.
5. Right to rectification (section 20 of the Law). You have the right to ask us to correct any inaccurate or incomplete personal data we hold about you.
6. Right to withdraw consent (section 11 of the Law). Where we rely on your consent to process your data, you may withdraw that consent at any time by contacting us. Withdrawing consent will not affect the lawfulness of processing we carried out before you withdrew it.
7. Right to erasure, the 'right to be forgotten' (section 21 of the Law). You may ask us to delete your personal data in certain circumstances, for example where it is no longer needed for the purpose it was collected.
8. Right to restriction of processing (section 22 of the Law). You may ask us to pause processing of your data in certain circumstances, for example, while you contest its accuracy.
9. Right not to be subject to automated decision-making, including profiling (section 24 of the Law). You have the right not to be subject to a decision made solely by automated means, including profiling, where it produces a legal or similarly significant effect on you. See Section 12 below.
10. Right to data portability (section 23 of the Law). Where we process your data on the basis of consent or contract, and by automated means, you may request that we provide your data in a structured, commonly used, machine-readable format or transfer it directly to another provider.
Right to complain to the ODPA
If you believe we are processing your personal data unlawfully or otherwise not in accordance with the Law, you have the right to lodge a complaint with the Office of the Data Protection Authority ('the ODPA'):
Office of the Data Protection Authority
St Martin's House, Le Bordage, St. Peter Port, Guernsey GY1 1BR
Telephone: +44 1481 742074
Email: [email protected]
Website: www.odpa.gg
You also have the right of appeal against decisions of the ODPA under sections 82 and 83 of the Law.
12. Automated Decision-Making and Profiling
We use automated technologies, including Google Analytics and advertising tools, to analyse how visitors use our website and to deliver personalised advertising. This may involve building a profile of your interests based on your browsing activity.
This profiling does not produce decisions that have legal or similarly significant effects on you. It is used only to show you advertising content that may be relevant to your interests.
You have the right not to be subject to automated decision-making that produces significant effects. To exercise this right, or to object to profiling for advertising purposes, contact us or use the opt-out tools described in Section 5.
13. Is Providing Your Data Mandatory?
You are not under any statutory or contractual obligation to provide us with your personal data. However:
- if you choose not to provide your name, phone number, or email address when making an enquiry, we will be unable to respond to you; and
- if you disable cookies, some features of our website may not function as intended.
14. Do-Not-Track Signals
Most web browsers include a Do-Not-Track ('DNT') setting that signals your preference not to have your browsing activity tracked. There is currently no agreed technical standard for recognising DNT signals. As such, we do not currently respond to DNT browser signals.
If an industry standard is adopted that applies to us, we will update this notice accordingly.
15. Updates to This Notice
We may update this Privacy Notice from time to time to reflect changes in our practices or in the law. The 'Last updated' date at the top of this notice shows when it was last revised.
Where we make material changes, we will tell you, either by a prominent notice on our website or by direct communication.
We encourage you to review this notice periodically.
16. How to Contact Us
For any questions about this notice, to exercise your rights, or to request access to, correction of, or deletion of your personal data, please contact us:
Platinum Interiors Limited
Saint Clair Hill, St Sampsons, Guernsey GY2 4DS
Email: [email protected]
Website: design.platinuminteriors.gg
Opening Hours
Mon to Fri – 9:00am – 5:00pm
Saturday – 9:00am – 4:00pm
Sunday – Closed
Phone Number
01481 247755
